Welcome to DMC Products Customer Service

DMC Products is dedicated to providing our customers with the highest quality products for the home and garden. We are committed to providing our customers with a level of service that exceeds their expectations. If you have an issue regarding the quality of our products or the standard of service you have received, please utilize the options below.

Contacting DMC Products Customer Service

Phone Toll-Free: 866.362.8700

Live support is available from 8:00 a.m.-5:00 p.m. EST

Automated support is available during non-business hours. Please leave a message and a customer service representative will contact you during the next business day.

E-mail: customerservice@dmcproducts.com

DMC Products
P.O. Box 248
Columbia, PA 17512

Help Us Serve You More Efficiently

Please have the following information available when contacting DMC Products regarding product quality, an order, or discrepancy:

• Account number
• Invoice number
• Product model
• Product description
• Order placement or return date

Customer Service Feedback Form

Fields in Bold are required

I am (Choose One) Consumer Dealer/Distributor

I am contacting DMC Regarding Product Information Defective Product(s) Order/Return Inquiry Billing Discrepancy Shipment Damage/Discrepancy Other

First Name:

Last Name:

Company:

Address:

City:

State:

Zip:

Email Address:

Home Phone:

Business Phone:

Fax:

Describe the issue with as much detail as possible